The CarelonRx Sales Support Specialist is responsible for supporting the operations of the sales department.

Location: The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

How you will make an impact:

• Completes administrative duties for efficient operations.

• Notifies physician offices of the outcome of patient benefit investigations.

• Triages prescriptions to in-network pharmacy in the event that unable to be filled through internal channels.

• Assists physician offices with prior authorization submissions and follows up with health plans and/or physician offices to obtain authorization.

• Works with mandated in-network pharmacies to obtain order status.

• Follows all brand drug specific program steps and documents.

• Supports all activities in the delivery of medications such as assisting the center in obtaining missing documentation and communicating information to physician offices.

• Maintains client relationship management (CRM) and electronic medical records (EMR) and other documentation.

• Answers and routes phone calls for sales staff.

Minimum Requirements:

• Requires a high diploma and a minimum of 1 year administrative experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• A minimum of 2 years specialty pharmacy experience preferred.