PRIMARY FUNCTION:

The primary responsibility of this position is to promote Blue Bird and Micro Bird bus product support capabilities, which includes generation and growth of new and existing original equipment and after-market parts sales revenue, as well as support and growth of the mobile field service revenue opportunities. Areas of focus include but are not limited to, promotion and expansion of parts and service opportunities of existing Blue Bird and Micro Bird bus customers and generation of new parts and service opportunities for target and conquest customers within North Carolina.

DIMENSIONS:

Gregory Poole's bus business unit provides sales, parts, and service support for Blue-Bird and Micro Bird School, Activity, Commercial, and Type A products. This position requires close cooperation and full support from the Bus Business Sales Manager, Territory Account Managers, Service Managers, and Parts Managers to ensure customers are well informed of all product offerings and capabilities available through the group.

ESSENTIAL DUTIES:

1. Practice fundamentals of good salesmanship, prospecting, telemarketing, preparing effective sales presentations, use of sales aids, closing, etc.
2. In direct support of strategic business growth objectives, promote and expand the parts and service sales revenue of existing customers.
3. Generate new parts and service sales opportunities for key target and conquest customers.
4. Conduct a minimum of five (5) on-site customer or prospect visits and five (5) follow-up telephone calls per day.
5. Aggressively promote all current parts and service special sales promotions.
6. Understand importance of and manage profit margin expectations to remain competitive in the marketplace.
7. Maintain a professional and positive working relationship with product support personnel to ensure customers receive an exceptional level of service.
8. Establish long-term, strong working relationships with Transportation Directors, Shop Service Supervisors, Parts Managers, and technicians to become an invaluable resource in support of its fleet operation.
9. As a highly visible representative of the dealership, conduct all business in a fair and ethical manner.
10. Maintain a good mechanical aptitude and understanding of the bus industry and its unique applications.
11. Be able to communicate effectively in written and oral form.
12. Be able to manage time effectively on a daily and long-range basis.
13. Maintain a thorough knowledge of territory's population, sales history, and competitive activities.
14. Keep customers informed of product support programs offered through the dealership, Blue Bird, Micro Bird, and its vendors.
15. Effectively utilize all available technical resources offered through the dealership, Blue Bird, and Micro Bird networks.
16. Address customer complaints in accordance with company policy and advise management promptly of any situations beyond your scope of authority.
17. Fully utilize all promotional materials and programs to increase and/or generate parts and service sales.
18. Maintain a professional and proper personal appearance at all times.
19. Properly maintain company property and assets.
20. Process and submit all call reports, expense reports, or other required support documents per company guidelines.

MINIMUM REQUIREMENTS:

Education:

Must have four-year degree with a mechanical or sales major,ora two year post secondary college graduate with a technical or a business administration degree plustwo years' additional direct yearsof similar work experience,ora high school degree withfive additional direct yearsof similar work experience.

Work Experience:

(See above)

Physical:

Must be able to work for long periods while seated or driving.

Must have ability to clearly communicate with customers on the phone or in-person.

Must have excellent customer relations primarily with verbal com unications using the telephone or in-person.

Must have a valid driver's license with a good driving recordandbe able to drive daily.

Other:

Must be PC knowledgeable withintermediateskill level with keyboard and Microsoft software, preferably Excel and Word.

A basic mechanical and product knowledge is desirable.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://gregorypoole.applicantpool.com/jobs/353456-9795.html