JOB REQUIREMENTS: We Are Hiring:Lab Client Services Representative - Waukesha - 0.5 FTE, 2nd Shift Begin your story with ProHealth CareLaboratory Services.Enjoy ourfeaturing our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details:Monday, Tuesday, Thursday, and Friday 1:30pm-6:30pm, rotating every 4th weekend and one holiday a year. About Us: ProHealth Care offers a system-wide laboratory operation with core hospital labs at Waukesha Memorial and Oconomowoc Memorial as well as two clinic-based laboratory sites in Waukesha County. The laboratory performs over 8 million tests annually. Our Lab services operate state of the art facilities and include clinical testing in the areas of Histology, Cytology, Hematology, Coagulation, Clinical Chemistry, Urinalysis, Immunoassay, Microbiology, Transfusion service, EIA, and Molecular Biology. ProHealth Care offers a vibrant outreach program, providing laboratory testing to numerous specialty hospitals, physician offices, nursing home, and assisted living facilities. Our Pathologists and PhDs work closely with lab employees to monitor quality, as well as identify, access, and implement new technology. The Laboratory has certification and accreditation through the College of American Pathologists (CAP), American Association of Blood Banks (AABB) and Clinical Laboratory Improvement Act (CLIA). What You Will Do: Provides quality service to customers of ProHealth Care Laboratories. Effectively utilizes the laboratory and hospital information systems to respond to customer inquiries and requests. Responsible for accurate and efficient receipt, processing and distribution of specimens, registration of outreach specimens, and confirmation of valid orders. Must have the ability to work at various PHC Lab locations as needed. Responsibilities: Demonstrates understanding and effective use of the laboratory and hospital information systems for inquiry, order entry, test cancellation, documentation and collection in support of laboratory services. Initiates patient registrations in the hospital information system and confirms payment coverage including the initiation of insurance/managed care authorizations. Verifies receipt of valid orders. Monitors and responds to result reporting queues for errors. Monitors and responds to result callback and faxback requests. Answers telephones promptly. Maintains a... For full info follow application link. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E0EA14EE8CD14B48